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DineGo Configuration
This technical documentation outlines the step-by-step process of the DineGo configuration within the application.
Outline
- 1 DineGo
- 2 Steps for DineGo configuration
- 2.1 Step 1: Login
- 2.2 Step 2: Dineplan Setup
- 2.2.1 Create Device
- 2.2.2 Turn On DineCall
- 2.3 Step 3: Waiting Time
- 2.3.1 Create Action
- 2.3.2 Automation Command
- 2.3.3 Rule Mapping
- 2.4 Step 4: DineConnect Setup
- 2.4.1 Create Departments
- 2.4.2 Create Payment Type
- 2.4.3 Create Brand
- 2.4.4 Create Device
- 2.5 Step 5: DineGo Setup
DineGo
DineGo is a self-service technology that allows customers to place orders and complete transactions independently. DineGo has a user-friendly touch-screen interface that enables customers to navigate the menu and place their orders. DineGo contributes to faster order processing, reducing wait times for customers, and improving overall operational efficiency.
Steps for DineGo configuration
Step 1: Login
Log in to your Dineplan account
Step 2: Dineplan Setup
Create Device
On the homepage, you will find six distinct features, each designed to fulfill a specific function within DinePlan
Select, Back-office
Select, Settings → Devices
Click Add Device, to add the device
Enter the Device Type
Enter the Name of your device
Choose the Terminal, you are using
Choose the Menu
Choose the Department
After entering the required information, Save the device
Turn On DineCall
Select Settings
Select, Local Setting → Service
Turn on these options API Sever, DineCall, ExternalOrder
Save the action
Step 3: Waiting Time
Note: This option is not mandatory. you can choose to activate it if you want the waiting time to be shown.
Create Action
To create action Automation → Actions
Click Add Action, which is on the right side of the screen
Enter the Action Name
Select, Action Type → Ask Question
Enter the Question - Update Waiting Time
Enter the Button description - 5-10 Min, 10-20 Min
Note: The question and button description are customizable.
Save the information
Now again go to Automation → Actions
Click Add Action, which is on the right side of the screen
Enter the Action Name
Select, Action Type → Update Program Setting
Enter the Setting Name - DineGoWaitingTime
Enter the Setting Value - [: DineGoWaitingTime]
Choose the update type - Update
Choose the IsLocal - False
Choose the Persist - True
Save the action.
Automation Command
Go to Automation → Automation command
Select, Add automation command
Enter the Name - Generate a name that is easily recognizable and identifiable
Go to the Mapping tab
Select Add, to add the mapping
Save the Command
Rule Mapping
Go to Automation → Rules
Select Add rule
Enter the Rule Name - Ru_Update_Waiting_Time
Select the Event Name - AutomationcommandExecuted
Select Add Custom constraint
Choose Automationcommandname from the drop-down options
Choose Equal from the drop-down options
Choose DineGo Time from the drop-down option
Click Select Actions
10. Select the waiting time and AC_Update_program_setting_DineGo
Go to the Mapping tab
Select Add, to add the mapping
Save the Rule
Step 4: DineConnect Setup
Log into the DineConnect account
Create Departments
On the left side of the dashboard, Go → Department
Select Create Department
Create department screen displays, Add name, and select Department
Then Save the created department
Create Payment Type
On the left side of the dashboard, Go → Payment Type
Select Create Payment type
Create payment type screen displays, Add Name, and select the Payment Type
Then Save the created payment type
Create Brand
On the left side of the dashboard, Go → Brand
Select Create Brand
Enter the Name
Choose the Location and Screen Menu
Enter the Order Link
Note: The order link contains Device Identification( Found in Dineplan) + IP Address + Port
Save the brand
Select Actions → Edit
Select the Department and click Add
Save the information.
Note: In the settings, you can customize the logos and background.
Create Device
On the left side of the dashboard, Go → Device
Select Create Device
Enter Name, Idle Time, and Pincode, and paste the Order Link
Save the device
Select Actions → Edit
Choose the Brand and Add them
Choose the Payment type and Add them
Save the changes.
Step 5: DineGo Setup
Install the DineGo App from Playstore
After installing the app, tap the upper-left corner to navigate to the next page
Select Add DineConnect
Enter all the needed information and select the App needed to sync
5. Then click Save&Sync
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