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This technical documentation outlines the step-by-step process of the DineGo configuration within the application.
Outline
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DineGo
DineGo is a self-service technology that allows customers to place orders and complete transactions independently. DineGo has a user-friendly touch-screen interface that enables customers to navigate the menu and place their orders. DineGo contributes to faster order processing, reducing wait times for customers, and improving overall operational efficiency.
Steps for DineGo configuration
Step 1: Login
Log in to your Dineplan account
Step 2: Dineplan Setup
Create Device
On the homepage, you will find six distinct features, each designed to fulfill a specific function within DinePlan
Select, Back-office
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Enter the Device Type
Enter the Name of your device
Choose the Terminal, you are using
Choose the Menu
Choose the Department
After entering the required information, Save the device
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Turn On DineCall
Select Settings
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Select, Local Setting → Service
Turn on these options API Sever, DineCall, ExternalOrder
Save the action
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Step 3: Waiting Time
Note: This option is not mandatory. you can choose to activate it if you want the waiting time to be shown.
Create Action
To create action Automation → Actions
Click Add Action, which is on the right side of the screen
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Enter the Action Name
Select, Action Type → Update Program Setting
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Enter the Setting Name - DineGo Waiting Time DineGoWaitingTime
Enter the Setting Value - [: DineGoWaitingTime]
Choose the update type - Update
Choose the IsLocal - False
Choose the Persist - True
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Save the action.
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Automation Command
Go to Automation → Automation command
Select, Add automation command
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Select Add, to add the mapping
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Save the Command
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Rule Mapping
Go to Automation → Rules
Select Add rule
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Choose Automationcommandname from the drop-down options
Choose Equal from the drop-down options
Choose DineGo Time from the drop-down option
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10. Select the waiting time and AC_Update_program_setting_DineGo
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Go to the Mapping tab
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Select Add, to add the mapping
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Save the Rule
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Step 4: DineConnect Setup
Log into the DineConnect account
Create Departments
On the left side of the dashboard, Go → Department
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Then Save the created department
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Create Payment Type
On the left side of the dashboard, Go → Payment Type
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Then Save the created payment type
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Create Brand
On the left side of the dashboard, Go → Brand
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Note: In the settings, you can customize the logos and background.
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Create Device
On the left side of the dashboard, Go → Device
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Enter Name, Idle Time, and Pincode, and paste the order link Order Link
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Save the device
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Select Actions → Edit
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Choose the Payment type and Add them
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Save the changes.
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Step 5: DineGo Setup
Install the DineGo App from Playstore
After installing the app, tap the upper-left corner to navigate to the next page
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