DinePlan have the facility to Exchange the Order (Menu Item) in the Ticket.
Here are the steps to be done
STEP 1: Actions for the Exchange & Cancel Exchange Command
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STEP 2: Automation Commands for the Exchange & Cancel Exchange
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STEP 3: Rules for the Automation Commands as below
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STEP 4: States for the Exchange as below
Go to BACK OFFICE -> AUTOMATION -> STATE and add a new State called “EXCHANGE” as below:
