Tickets.

This document will help us understand how to read the tickets daily and sync them to DineConnect.

Login to Dine Plan POS and Click on Tickets, the following page will appear.

Open

It has the following elements.

1. Calendar - Calendar helps us to view the tickets for a particular date or a period of time. The date or period can be selected from the calendar.

2.<</>> - These buttons will help us go one day back (<<) or ahead (>>) from the selected date.

3.Refresh - Refresh button will refresh the page to update new tickets.

4.Push - To Push the data from POS to Dine Connect.

5.Pull - To pull data from Dine Connect to POS.

6.Excel - This allows us to open the Report in an Excel sheet.

7.Call - This will pull the data of online orders into the ticket section.

8.Tickets can be viewed according to the status of the ticket as follows.

Open

• All Tickets  - All the tickets irrespective of the status will be shown.

• Open Tickets only - Only tickets that are open will be shown.

• Closed Tickets only - All the closed tickets will be shown.

• Ticket Note - This opens all the tickets which have additional notes added.

• Credit - This opens credit sales tickets 

• Not Synced - List of Tickets that are not synced with Dine Connect.

• Member - Tickets of the members registered.

• Table - Open all the tickets opened at the table. This is useful when there are tickets open from various sources such as online orders, take away orders, table orders, etc.

• Customer - Tickets of registered customers.

• EdenRed Member - This filters the tickets with customers registered with the third party Eden Red.

9.

• T. NO - Ticket Number

• Member - Members details

• Table - Gives table number

• Customer - Customer details

• Edenredmember - Third Party member

• Date - Date  of the ticket

• Terminal - Gives the terminal number if multiple terminals are operating.

•  Open-Close - Gives open and close time of the ticket.

• Payment - Details of the mode of payment.

• Total - Total amount of the ticket.