DinePlan have the facility to Exchange the Order (Menu Item) in the Ticket.
Here are the steps to be done
STEP 1: Action for the Exchange & Cancel Exchange Command
STEP 2: Automation Commands for the Exchange & Cancel Exchange Command
STEP 3: Rules for the Automation Command as below
STEP 4: States for the Exchange as below
Go to BACK OFFICE -> AUTOMATION -> STATE and add a new State called “EXCHANGE” as below:
