Ordering
- Hashmato Team
This document will help us understand how to take the orders for the tables.
Refer to the Links below for complete video tutorial
Ordering Explained (Part 1/2)
Ordering Explained (Part 2/2)
STEP 1: Log in to the POS System, go to POS, the page opens up with tables.
NOTE:
The table arrangement and the UI can be set according to the requirement. It can be designed to have multiple This can be designed from the back office or Dine Connect.
The Background color of the table indicates the status of the table.
White - Indicates Free Table
Yellow - Table occupied
Brown -Waiting for Payment
STEP 2: Select the table and the below page opens up.
There is a list of categories on the right side of the page and when any of the categories is selected the items in the category are listed on the right side.
STEP 3: Select the item and the item appears on the left side of the page as shown in the above picture.
STEP 4: When you click on the item in the selected items list, we get a few options on the left column, to add the quantity or remove the item from the order.
STEP 5: Make a payment using any of the payment methods.
This document will help us understand completely about making payment for the order.
NOTE
When you close the Ordering page or change the table or print the bill the order gets submitted and the next added item will be the new order.
The following table helps us understand some of the important features of the ordering page.
NOTES | There are options to add notes for items and orders. |
SERVE LATER | There is an option to mark the item to SERVE LATER so that the item is cooked and served later during the dining. |
MOVE | The MOVE option can help us move the item from one ticket to another ticket but on the same table. |
VOID | When the customer cancels the items that are already sent to the kitchen, the void button is used to send the information to the kitchen for the chef to stop working on the item. Usually, items marked void are reused. |
COMP | Comp is used when the item which is already cooked gets canceled. It marks the items that cannot be reused. |
GIFT | Any item marked as Gift is priced as 0, this item is given as a gift to the customer. |
SETTLE | One item can be selected and payment can be made for this selected item. |
Print the Bill. | |
REPRINT | Reprint the kitchen copy. |
UNLOCK TICKET | After printing the bill, the ticket is Locked. UNLOCK TICKET unlocks the locked ticket. |
ADD TICKET | If the customer wanted to create a new ticket for certain orders then it can be done using the Add Ticket button. The tickets can be merged later or paid individually. |
CLEAR | Clears all the selected items for the new order before the order gets submitted. |
CHANGE TABLE | To merge the ticket with the ticket on the other table or change the table for any other reason, the Change table option can be used. Follow the below steps.
|
SELECT MEMBER | Pay immediately by selecting members |
SELECT CUSTOMER | Credit sales members |
All the buttons can have customized text, which means the buttons can be named/renamed according to their requirement and POS also supports various languages.