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NEA Voucher

Customer can claim NEA voucher for the NEA applicable items. If the voucher amount exceeds the eligible amount then the remaining amount will be forfeited. Customer couldn’t claim this voucher by refund or cancellation.


  1. Set NEA Item in backend :-

User can tick the eligible item in the RetailConnect.


  1. Apply Key :-

User need to apply the URL and API Key.

Test URL = https://api-merchants-test.redeem.gov.sg/v1/vouchers

Test API Key = key_test_Cs0dWBCqviP7IftNFUi1WKnMIPRtR8FdYlcwukOh60q5SWXIHhHLj09dwxeLqdQT6zQwOR


  1. NEA Item Indication:-

After the sync, NEA item will be indicated as prefix *


  1. .Claim NEA Voucher :-

Click Function and Claim NEA Voucher then scan the NEA voucher code.




System will show the eligible amount based on the added eligible items.

You can use the below link to test sample vouchers

https://voucher-staging.redeem.gov.sg/e2x3FRedEE3eqkzUMrcTbiww6WTclV

https://voucher-staging.redeem.gov.sg/V0WecIJHiilZFTnRCtb7MdWikfZEZ0

User can view the voucher claimed amount.



  1. Payment :-

System will show the NEA Voucher payment amount. Customer need to pay the balance amount in other payment method.


  1. Forfeit :-

If the voucher amount exceeds the eligible item amount then the remaining amount will be forfeited and it’ll be printed in the receipt.




  1. Claimed Vouchers :-

System will not allow to scanned the used vouchers.