PRODUCTS - Reason

The reason will allow us to create default reasons to cancel orders/items or gift items/orders.

In this document, we will understand how to create default reasons. 

STEP 1: Go to BACKOFFICE --> PRODUCTS --> REASON. This page opens.

Open

STEP 2:  Click on ADD REASON. The following page appears.

Open

STEP 3: Add the Reason, Give a Name. Select the Group Code. And SAVE the page.

NOTE: 

• You can edit the Reason by clicking on EDIT REASON button

• Delete Reason button deletes the reason

• To change the sort order, click on Sort order.